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Privacy Policy and Terms of Use

Privacy Policy & Terms of Use

1. General Information

This website is operated by Gihad Khalifa and provides general information related to physiotherapy services. The content on this website is intended for informational purposes only and does not constitute medical advice, diagnosis, or treatment.

Accessing or using this website does not establish a practitioner–patient relationship. Physiotherapy services are provided only following an in-person clinical assessment and professional consultation.


2. Professional Services and Clinic Affiliation

Physiotherapy services described on this website are provided by Gihad Khalifa in accordance with applicable professional, clinical, and regulatory standards in the United Arab Emirates.

Where services are delivered at Platinum Medical Center, this is strictly as a clinical facility used for service provision. Platinum Medical Center is not the owner, operator, or controller of this website, and does not manage or influence the content of this website.

No employment, ownership, or partnership relationship is implied unless expressly stated.


3. Personal Information Collection

Personal information may be collected when users voluntarily submit details through this website, including but not limited to:

  • Full name

  • Email address

  • Telephone number

  • Information provided through contact or booking enquiry forms

Users are responsible for ensuring that the information they provide is accurate, complete, and up to date.


4. Use of Personal Information

Personal information collected through this website may be used solely for the following purposes:

  • Responding to enquiries

  • Communicating regarding physiotherapy services

  • Discussing appointment availability or booking requests

  • Administrative and operational communication related to care

  • Improving website functionality and user experience

Personal information is not sold, rented, or shared with third parties for marketing purposes.


5. Booking Form Consent Notice

When submitting a booking or enquiry form on this website, users will be required to provide personal contact details.

By submitting a form, users acknowledge and consent to the collection and use of their personal information for the purpose of responding to enquiries, arranging appointments, and communicating regarding physiotherapy services.

Submission of a form does not guarantee an appointment and does not establish a practitioner–patient relationship.


6. Confidentiality and Data Protection

Reasonable administrative and technical measures are taken to safeguard personal information submitted through this website.

Personal data is handled confidentially and may only be disclosed where required by applicable laws, regulatory obligations, or healthcare governance standards within the United Arab Emirates.

Electronic communications submitted through this website are not intended to replace secure clinical record systems.


7. Cookies and Website Analytics

This website may use cookies and basic analytics tools to support website functionality and improve user experience. Cookies do not collect sensitive medical or clinical information.

Users may manage or disable cookies through their browser settings.


8. Third-Party Links

This website may contain links to third-party websites for informational purposes. No responsibility is accepted for the content, privacy practices, or policies of external websites.

Access to third-party websites is at the user’s own discretion.


9. Medical Information Disclaimer

Information provided on this website is general in nature and should not be relied upon as a substitute for professional medical advice.

No diagnosis, treatment plan, or clinical opinion is provided through this website. All physiotherapy services are delivered following an in-person assessment, and individual outcomes may vary.


10. Appointments and Communication

Submitting an enquiry or booking request through this website does not guarantee an appointment. Appointments are subject to availability, clinical suitability, and confirmation.

Website communication alone does not establish a practitioner–patient relationship.


11. Intellectual Property

All content on this website, including text, images, and design elements, is the intellectual property of Gihad Khalifa, unless otherwise stated.

Content may not be copied, reproduced, or distributed without prior written permission.


12. Limitation of Liability

While reasonable efforts are made to ensure the accuracy of website content, no guarantees are provided regarding completeness or reliability.

To the fullest extent permitted by law, liability is excluded for any loss or damage arising from the use of this website or reliance on its content.


13. Changes to This Policy

This Privacy Policy & Terms of Use may be updated periodically to reflect changes in legal, regulatory, or operational requirements. Updates will be published on this page.

Continued use of the website constitutes acceptance of any revised terms.


14. Contact Information

For questions regarding this Privacy Policy & Terms of Use or the handling of personal information, please contact via the website’s contact page.